Design for Six Sigma for Green Belts and Champions: Applications for Service Operations-Foundations, Tools, DMADV, Cases, and Certification

This is the e Book version of the printed book.Most Six Sigma books are targeted at manufacturers, and don't reflect the unique implementation challenges service companies face. This book fills the gap. Using its practical, start-to-finish guidance, service company teams can utilize Six Sigma to drive powerful bottom-line benefits. The authors systematically introduce the management foundation required to implement Six Sigma successfully.