
Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
Improve and enhance the way you handle conflict in your professional and personal life with The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond. These 24 lectures by award-winning Professor Michael Dues are filled with practical tips, tools, and techniques—all of which draw on groundbreaking research and strategies rooted in the "win-win" model that has dominated this exciting field for the past six decades.