Talk to the Elephant: Design Learning for Behavior Change
What do you do when your learners know what to do but still arent doing it? Training is created with the goal of changing learners behaviors, but anyone who has created learning experiences knows that theres a big gap between knowing and doing. You can create an engaging learning experience that informs and helps people remember, but often those people go back to their regular world and continue to do things the same way they always have.