
Essential English for restaurant and food&beverage workers
an invaluable resource for the trainer and trainee in restaurant work as it gives both the language and the basic skill
Polish your skills and demeanor, refine your language, learn Fine Dining Service Protocol and reach your full potential
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an invaluable resource for the trainer and trainee in restaurant work as it gives both the language and the basic skill
Learn how to program using the metaphors of how cooking and restaurants work.
Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories and methods for managing service organizations, drawing on innovative insights from economics, consumer behavior, marketing, strategy, and operations management.
Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories and methods for managing service organizations, drawing on innovative insights from economics, consumer behavior, marketing, strategy, and operations management.
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